Background

The client’s child was diagnosed with hernia and balanitis, requiring prompt pediatric consultation. The client sought recommendations for hospitals and pediatricians in Shenzhen and requested an appointment within the next one to two days.

Follow-Up

10:45: The case handler contacted the client to gather necessary medical details and preferences regarding hospital selection.

15:24: A booking was confirmed for the child’s appointment on Monday, 14 August, at Huazhong University of Science and Technology Xiehe Shenzhen Hospital.